BoraPMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and property management services (collectively, the "Services").
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Services includes:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, and organization name, that you voluntarily give to us when you register for an account.
- Financial Data: Data related to your payment method (e.g., credit card details) that our third-party payment processors (Paystack) collect. We do not store this information on our servers.
- Property and Tenant Data: Information you provide about your properties, units, and tenants, including names, contact details, lease terms, and financial data like rent amounts and balances.
- Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
- Create and manage your account.
- Process payments and transactions.
- Provide you with the core property management services, such as invoicing, tenant management, and reporting.
- Email you regarding your account or order.
- Monitor and analyze usage and trends to improve your experience with the Services.
- Notify you of updates to the Services.
- Respond to customer service requests.
3. Disclosure of Your Information
We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.
We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Paystack), data analysis, email delivery, hosting services, and customer service.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: support@borapms.co.ke